WELCOME to HighPoint GRC Professional Support:

Customer satisfaction is HighPoint GRC’ top priority and a vital part of our value to you as a customer. To ensure optimal system performance functionality, our customer support team can assist you with the entire range of HighPoint™ Enterprise Solutions

Submit and Track Incidents Online:
Log in to the Customer Support Portal for product support. We are committed to delivering an outstanding support experience. If you have feedback for us, we would appreciate your input.

HighPoint GRC proudly delivers exceptional people, processes, and products to maximize the return on your integrated GRC platform investment:
Each member of the HighPoint GRC Professional Services team is committed to sharing their dedication, GRC knowledge and expertise with you. We can provide you with additional product knowledge, functionality and subject matter expertise to successfully integrate HighPoint™ Enterprise into your enterprise. Our trained professionals helps you meet a wide spectrum of needs, including project management, advisory consulting, implementation, documentation, training, and customization.

People: Trained Experts who know the HighPoint™ Enterprise solutions better than anyone.

HighPoint GRC Professional Services offer customers the ability to learn best practices from our experts and advisors plus the assurance of an on-time, on-budget implementation. And because our consultants are subject matter experts in HighPoint™ Enterprise, enterprise risk management, internal audit, domestic and international compliance regimes, information risk, operational and financial risks, and ERP systems, you can be assured of accelerated product knowledge and that the HighPoint™ Enterprise solution will be deployed efficiently and correctly the first time.

Processes: A Proven Approach Built on Best Practices

By cultivating hundreds of best practices from client engagements, HighPoint GRC Professional Services can get your implementation up and running within hours. These consistent implementation strategies not only ensure a successful implementation that effectively integrates web based HighPoint™ Enterprise solutions into your enterprise environment, but also provide a robust integrated GRC platform solution.

HighPoint™ Enterprise Products: Realizing the Full Potential of HighPoint™ Enterprise Solution

Whether your enterprise needs assistance with HighPoint Assessments™, HighPoint Controls™ and, HighPoint Audits™., our professional services provides the best-of-breed solutions to mitigate your business and information risks. By combining HighPoint™ Enterprise solutions with the expertise of our professional services consulting and advisory services you can get more from your GRC platform investment. And after your implementation is complete, you can count on Favored Solution for customer centric support and training as long you own the web based HighPoint™ Enterprise Solution. That’s our commitment to you!

We offer the following services to our customers:

• Consulting Services We offer complete consulting services from implementation to advisory to customization.
• Training Services HighPoint GRC offers a complete training package for all new implementations.
• Support Services World-class support is available to assist you with resolving issues.